August 12, 2015
At KING AEROSPACE, taking care of the customer goes beyond just making sure we are fulfilling their project-related requests. I like to check in and see what else I can do to take care of them, even if it’s personal in nature—whether it’s hosting a picnic or sponsoring little-league or flying in needed supplies to […]
July 28, 2015
If you have ever been involved in a refurbishment project of any size—whether it be a room, an entire house, an antique automobile or even an airplane—there can be painful times and there can be times of great satisfaction. Over the years I have experience both extremes. To ensure that projects result in satisfaction rather […]
June 12, 2015
Over the years, I have curiously looked back over the names and histories of some of the major aviation organizations that today are highly-respected organizations. I am a little surprised (but should not be) to trace the companies’ origins back to individuals who had dreams and demonstrated a relentless commitment to those dreams. The heritage […]
April 30, 2015
At the KING AEROSPACE Companies we claim that we strive to satisfy our customers and meet their expectations. There is no doubt that sometimes we fall short of our objective, but it is not due to lack of commitment. Our performance and customers’ satisfaction can be measured by very formal and not so formal means. […]
April 13, 2015
I often try to verbalize to our KING AEROSPACE Team my heartfelt desire of the level of service and commitment we seek to demonstrate to each other, those we serve and those we encounter. It has taken me years to find the right words to describe the trust that I strive to achieve. Only recently […]
